FY 2019 - 2020 Goals & Objectives

Vision


Lancaster is a thriving and diverse community where we value our historical assets and natural beauty.  Residents and stakeholders are engaged and take pride in this City.  Lancaster is the Shining Star of Texas with opportunities to live, learn, work and play.

Mission


Lancaster City government is financially sustainable and provides efficient customer-friendly services. Our citizens have trust and confidence in city government and leaders.
 
Financially Sound Government
The City has a long-range financial plan and prudent fiscal policies and processes. Appropriate reserve levels and a competitive tax rate ensure that the City has funds available to address the needs of the community and responsibly manage its debt.
Purpose and Vision
1.  Prudent fiscal policies and processes
Planning and Oversight
2.  Maintain appropriate reserve levels
Purpose and Vision
3.  Competitive tax rate
   
Healthy, Safe,  & Engaged Community
Lancaster is a place where we embrace public safety and compassionate enforcement in our neighborhoods to sustain vibrant residential and business communities.  The community celebrates unity and participates in citywide events, recreational and cultural activities. Residents have opportunities for involvement in civic life through boards and commissions, youth and parent volunteer opportunities in recreation, sports teams, City elections, and Civic Academies, Schools and Citywide celebrations.
Priority Action Items
1.  Ensure update of Parks and Open Space Master Plan
Planning and Oversight
2.  Continue the Business Retention and Expansion Program (BREP)
Strategic Objectives
3.  Senior Cares Initiative

Professional & Committed City Workforce
Lancaster City Government is an employer of choice with competitive pay that attracts an engaged, responsive, customer-oriented, innovative, and effective workforce.  Some employees live in the City and all have a sense of ownership for the community.  City employees feel needed and appreciated by elected officials, residents, and businesses.  Employees are respectful and appreciative of their customers and the City's governing body.  The City's Executive Staff is engaged with residents and attends community events, upholds strong customer service, and uses technology to aid them in working smarter.
Purpose and Vision
1.  Continue City Council annual strategic planning and team  building exercises
2.  Review specialty incentive pay program
Priority Action Items
3. Evaluate compensation to address compression
Priority Action Items
4.  Continue Lancaster University
Planning and Oversight
5.  Develop options for a Council-level employee recognition program
 
Sound Infrastructure
The City has preventative maintenance programs to ensure well-maintained infrastructure, including streets, water, stormwater, wastewater and other assets.
Purpose and Vision
1.  Implementation a Street Maintenance Fund
Planning and Oversight
2.  Complete the update of the Pavement Management Plan and implement
Purpose and Vision
3.  Implement Water/Wastewater Master Plan including flood plain reclamation study for Country View Golf Course
Planning and Oversight
4.  Continue Infrastructure Implementation Project - Pleasant Run Road Phases 3 & 4
Strategic Objectives
5.  Continue the Facilities Assessment Implementation
Planning and Oversight
6.  Complete Loop 9 Corridor Study and make implementation decisions
Strategic Objectives
7.  Work with Best Southwest Partnership to implement public transportation options
Planning and Oversight
8.  Complete Airport terminal construction
   
Quality Development
The City encourages high quality, diverse housing, commercial and retail development and public facilities. Policies encourage sustainable building practices, conservation and the use of alternative energy sources.
Priority Action Items
1.  Continue revitalization incentives for commercial and retail centers
Strategic Objectives
2.  Continue implementation of the Comprehensive Plan
Priority Action Items
3.  Continue Economic Development Strategic Plan - Incentive Policy Update; Retail Recruitment Strategy
Planning and Oversight
4.  Continue the review and update various City plans
Purpose and Vision
5.  Revitalize Downtown - Downtown TIF

Effective Municipal Operations 
The City delivers financially sustainable quality services, utilizing delivery methods that engage residents to take pride in our City.
Priority Action Items
1.  Hold quarterly Council Strategic Planning Sessions
2.  Strengthen the performance review process for Council-Appointed officials
Purpose and Vision
3.  Review City Charter amendment process options


Key:  Council & Staff Flight Analogy
Purpose and Vision - 50,000 ft
Strategic Objectives - 40,000 ft
Priority Action Items - 30,000 ft
Planning and Oversight - 20,000 ft