City Manager

About the City Manager


Opal Mauldin-Jones is the first African American woman to be appointed to the role of City Manager in the City of Lancaster, Texas. Appointed in February 2011, Opal has been serving the residents of Lancaster in various roles since 2003.

One of the highlights of Opal's career and leadership was the two consecutive bond rating increases the City received without issuing or restructuring debt. Despite the “great recession” the City of Lancaster has successfully established a rainy-day fund policy that are increased annually toward the eighteen-percent (18%) target without the quality or level of service decreasing. Through Opal's leadership, the City of Lancaster received the distinct honor of being named a 2019 All-America City award winner. Opal’s leadership philosophy is “Continuous Improvement and Excellence in the Quality and Deliverance of Service to Residents”. She ensures her staff continuously serves the City of Lancaster with P.R.I.D.E. (Productivity, Resourcefulness, Integrity, Dedication, and Excellence).

The City of Lancaster prioritizes making the community a livable place for all generations. Under Opal’s leadership and the direction of City Council, infrastructure improvements continue to move forward as community partnerships are strengthened with transportation leaders such as TEX-21.

Opal is a lifelong learner, continuously committing herself to the advancement of education not only for the profession but for her community. Opal is an ICMA Credentialed Manager, a graduate of the Texas Certified Public Manager Program, and a 2014 graduate of Leadership North Texas. She has completed numerous certifications and training programs including, in 2018, receiving the Senior Executive in Leadership Certificate at Harvard Kennedy School, Harvard University. Currently, she is pursuing a degree in Theology at Dallas Theological Seminary.

Opal currently serves on the TCMA Board of Directors as Director-at-Large, the Best Southwest Partnership Board of Directors, and the North Texas Commission Board of Directors. She has received various awards and recognition throughout her career. In 2019, Opal was named Outstanding Texan for State District 109 by the Texas Legislative Black Caucus and she received the ELGL Trager Award which recognizes the top influencers in local government. Opal was recently recognized by the Municipal World Magazine as a 2020 Woman of Influence in Local Government award recipient.

Opal is an active member of the International City/County Management Association (ICMA). She currently serves on the ICMA International Committee. She has previously served on the ICMA Conference Planning Committee, Past Chair Conference Evaluation Committee, Leadership Task Force, and Task Force on Breaking into Local Government.

As a native Texan, Opal takes personal pride in serving the community of Lancaster implementing innovative ideas that are certain to keep Lancaster as a trailblazing city. Her public service legacy is one of excellence that truly embodies the selfless work of public servants dedicating their lives to the common good of their community.

From Our City Manager


I would like to welcome you to the City of Lancaster. As City Manager for the City of Lancaster, I am proud to work with our Executive Team to attain the city's vision through development and facilitation of goals that meet the City Council's Goals and Objectives.

As you browse the available resources on the website, it is our hope that the pride and beauty of our city is reflected. Our organization is committed to providing quality, innovative services that sets a standard for professionalism and excellence. We look forward to serving you and encourage you to experience Lancaster: a proud, vibrant city rich with diversity, history, natural beauty and economic opportunity.

About Lancaster


Lancaster is just minutes from downtown Dallas and offers the comfort of a small town with access to the commerce of the Dallas / Fort Worth metroplex. Lancaster is an excellent place to live, work, learn, and play. We look forward to you relocating or visiting our community.


City Growth


The City of Lancaster has grown to include nearly 37,000 residents. To accommodate the strong growth, the city has a plan that prepares the community for commercial, industrial, retail, and residential developments.


Transportation

Lancaster has excellent freeway access, with highways 20, 35, and 45; the proposed Loop 9; the Lancaster Regional Airport; and a rail line.


Features


City features:
  • Airport
  • Abundant creeks and trees
  • Golf Course
  • Hiking and bike trails
  • Museums
  • Parks
  • Picturesque hills
  • Recreational amenities
  • Rich historical heritage

Government Transparency

We strive to provide exceptional customer service to make access to city government convenient and transparent. Your suggestions and feedback are always welcome.

Life, Well Run


The City of Lancaster invites you to visit www.lifewellrun.org. This page sponsored by the International City/County Management Association shows how Professional Managers and staff work to make a difference in our communities.