Animal Services

About Animal Services

Lancaster Animal Services is a division of the City of Lancaster Neighborhood Services Department. Animal Services works to help protect the health, safety and welfare of both people and animals in the community.


Our goal is to provide services to the public promptly and with professional precision tempered with compassion for those animals that can not speak for themselves. 



  • Enforce city ordinances
  • Provide a safe haven for unwanted or lost pets in Lancaster.
  • Reduce pet overpopulation
  • Return lost pets to their homes
  • Provide information and resources for the community.
  • Re-home pets into loving, permanent homes

Veterinary Services

The City of Lancaster Animal Shelter does not provide medical attention to any animal. If your pet is sick, you will need to contact a veterinarian for assistance.

Reporting a concern

If an emergency contact 911. Examples of emergencies -  Animal Bites, Animal Attacks, Critically ill or injured animals, and Safety Hazards (loose cows or horses in the roadway). 

Non-emergency complaints can be filed online:

Reports can also be made from your smartphone by Searching and downloading our phone app "Lancaster Texas" on the google play and apple app store
Animal Adoption

Lancaster Animal Shelter in Lancaster, Texas -
 The Lancaster Animal Shelter has a variety of dogs and cats available for adoption. All animals adopted must be vaccinated against rabies and spayed or neutered within 30 days of adoption. 
 Located at 690 E. Main St. Lancaster, TX 75146 
 Hours of operation are Monday - Friday 10 a.m. - 4 p.m.