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1. Why is my smoke detector beeping or chirping every few minutes?

Most likely the battery needs to be changed. It is a good idea to change the batteries every six months. If smoke detectors continue beeping after adding fresh batteries, it could be time to replace them. It is recommended that smoke alarms be replaced after 8 to 10 years.

2. Does the Fire Department offer free smoke detectors?

The City of Lancaster Fire Department has temporarily suspended the installation of smoke detectors. At this time, we have depleted the supply of donated reserve. Citizens are encouraged to reach out to the American Red Cross. The Red Cross is installing detectors directly.  Request your free smoke alarms today:  RedCross.org/NTXAlarmRequest 

You can also scan the QR Code on the Red Cross Flyer:  American Red Cross Smoke Detectors

3. What are methods of payment?

Cash, check, money order, debit or credit cards.

4. How much does a Knox Box cost and where do I obtain one?

Knox box pricing starts at $459.00 (this does NOT include shipping, handling & tax). The Knox Box is obtained online only at www.knoxbox.com.