The City Secretary's Office provides information to the public in accordance with the City Charter and Texas State Law (Public Information Act). The public’s right-to-know is vital to an accountable, citizen-centered government.
To submit an Open Records Request online, please select the appropriate link below. Initially you will be asked to create in online account. This it to ensure that your request is submitted immediately and that staff have all the necessary information to process your request and follow up with you in a timely manner. By utilizing your log in credentials, you will also have the ability to log into your account to view the status of your request at any time.
For All Medical Records Requests
Requests from attorneys must be submitted through www.chartswap.com with the EMS Service listed as the Provider.
Non-attorney requests may be submitted in any of the following ways
Call Emergicon at 972-602-2060 Ext. 475 or 1-877-602-2060
Fax the request (secure & direct) to 800-608-9457
Email firstname.lastname@example.org with general information and you will receive a secure email to use for the PHI details
Mail the request to PO Box 180446, Dallas, Texas 75218