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WEEK OF NOVEMBER 28th 2016
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Winter Averaging & Utility Rates
Winter averaging consumptions are updated annually and are effective April 1st of each year. A lot of questions have been posed on why this formula is used and how consumption are determined. The information below is provided to help bring clarification to this practice.
Winter averaging is a practice by which water use during the winter time period is used to determine maximum sewer charges for the upcoming year. The utility bases winter average on the average water consumption during December, January, and February. The Q and A's below are provided to help answer frequently asked questions.
Why does the city use winter use for averaging?
Your sewer bill is based upon your water consumption. Outdoor water use (such as irrigation, car washing and recreational use) does not typically enter the city’s wastewater system and using winter averaging consumption therefore, prevents the wastewater portion of your utility from spiking during the summer.
How is winter averaging calculated?
Consumption information is calculated during the three winter billing periods to arrive at the winter average. For example, if your water use for December =5000 gallons, January =3000 gallons, and February =5500 your total winter consumption would be 13,500 gallons. This consumption is divided by 3 to determine your winter average would be 4500 gallons (13,500 gallons / 3 months = 4500 gallons). Your winter average consumption would be 4500 gallons. The figure of 4500 gallons would be your maximum sewer consumption for the next year.
What if I use less water than my winter average?
If an account uses less water than the winter averaging consumption, the sewer charges would reflect charges for the actual water use. For example if your winter averaging rate was 4500 gallons and your current water consumption was 3900 gallons your sewer charges would reflect 3900 gallons of sewer use.
What can I do to reduce my sewer charges?
Reducing overall water use during the winter averaging period is essential in cutting your sewer charges for the coming year. This reduction can be accomplished by fixing all leaks as soon as possible (toilets, faucets, service lines, irrigation systems).
- Turn off irrigation systems.
- Consider replacing old toilets with new, water-efficient models.
- Replace old shower heads and faucet aerators with new, efficient models.
- Use only the water that is needed when washing hands, dishes or brushing teeth.
Please note: If you have a water leak during this time period which caused your water consumption to be higher than usual, it is extremely important to notify the billing office at (972) 218-1328
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Low Cost Vet Services
Where: Animal Shelter at 690 E. Main St.
Drop-off Time: Between 8am and 9am.
Pickup Time: 4pm.
Services: Spay/Neuter and onsite vaccination.
Benefits: Reduces aggression and roaming, lowers risk of cancers, reduces overpopulation, increases lifespan up to 3-5 years.
How to make a reservation: Call 940-566-5551 today!
For questions, please call 972-218-1324
If you have any questions or concerns, please call 972-218-1310.
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Recycle Coach app
Download the new Recycle Coach app from your Apple app store or Google play store today and you'll never miss another collection day!
This new feature allows Lancaster residents to download the FREE Recycle Coach app, get a personalized schedule, and set reminders for their trash, recycling, and bulk/brush collection. Residents have the option to set their reminders from 1 hour, 12 hours, 24 hours, to 48 hours and even a week prior to collection.
Download the app TODAY!
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Spending Pattern Survey
Please take a few minutes to complete this survey to help us analyze shopping patterns and retail preferences of people living and working in Lancaster. The information gathered from this survey will help determine the retail and restaurant needs of the City. These results will influence recruitment efforts to ultimately increase and also retain retail sales within Lancaster. Click HERE to complete the short survey.
For information or comments, please contact the Retail Coach, LLC at 662-844-2155 or info@theretailcoach.net
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63rd Annual Christmas Parade
Beginning at the Lancaster Historic Town Square in Lancaster, Texas, the annual Lancaster Christmas Parade and Festival is an event filled with traditions not to be missed. Activities include the lighting of the town Christmas tree, pictures with Santa, cookie baking, hay rides and a visit to Santa’s workshop. For the health-conscious, the annual Healthy Heart for the Holidays hosted at the Lancaster Recreation Center features wellness checks and fitness demos.
Christmas Parade Entry forms are now available online HERE.
For questions, please call 972-218-1303.
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Lancaster Lights- Heritage Park Foundation
TOUR OF HOMES: December 3, 2016
Food, friends, fun followed by desserts and the fountains famous coffee!
For more information contact 972-227-2579.
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Say NO to Illegal Dumping!
What is Illegal Dumping?
Illegal Dumping occurs when a person places, deposits, dumps or accumulates refuse on or in any public or private street, public right-of-way or easement, gutter or sidewalk within the Lancaster City limits.
Why is Illegal Dumping a problem?
When illegal dumping occurs, the damage to neighborhoods and the environment can be severe:
- Property values decline.
- Unreported illegal dumping often results in more illegal dumping.
- Illegally dumped material can become a breeding ground for vectors, such as mice, rats and mosquitoes, which can spread diseases such as encephalitis, Hantavirus pulmonary syndrome and West Nile Disease.
- Illegal dumping is hazardous to the environment. From refrigerators to tires to auto parts to televisions, many contain heavy metals and other toxins.
- Illegal dumping piles pose a traffic hazard when left in the public right-of-way.
- Illegal dumping costs taxpayers money.
Legal Alternatives to dispose of your unwanted items:
- Take your waste to the CWD transfer station located at 2010 California Crossing Dallas, TX 75220. A copy of your water bill is required.
- Order a special pick up at 972-218-1300. This allows residents to schedule a pickup of bulky waste for a fee.
- Take advantage of the Trash-off events (November 5th).
- Move the unwanted items away from public view until the next Bulk/brush collection.
How can You Help?
Report it! Call 972-218-1200 and provide information that leads to a citation of the illegal dumper.
Fine for Illegal Dumping
Up to $4000.00
Verify your bulk/brush collection schedule HERE.
For additional information, please call the City at 972-218-1300.
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Computer Classes
Learn how to use the internet, make your presentation, utilize designs, insert images and beyond by registering for computer classes at the Lancaster Library. To register, please call 972-227-1080.
For additional information, please click HERE.
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Get Your Family Tree Growing Again
Welton R. and Mildred Chapman Fail were untiring supporters of the Lancaster Genealogical Society and the Lancaster Library. The Fails worked vigorously to replace the research material lost during the April 25, 1994 tornado. The genealogy section was named after them when the library moved into its new building in 2001. The Genealogical Resource Center contains a collection of materials for family history research. The materials come in a variety of formats such as books, CDs, microfilm, microfiche, brochures, and electronic resources. Please call 972-227-1080 for questions.
For additional information, please click HERE.
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Lancaster Eyes & Ears Program:
The City of Lancaster Code Compliance Division is seeking volunteers to join the Lancaster Eyes and Ears program (LEEP)
The LEEP program will primarily perform duties in the field identifying code violations for code officers to perform further investigation. The program is intended to have volunteers aid city staff in improving and preserving the quality of life in our community. These volunteers will help act as the “eyes and ears” in residential and commercial neighborhoods to staff code compliance officers. Citizens are key to identifying potentially serious problems.
Qualifications:
Volunteers are requested to volunteer a minimum of 4 hours per week. Work schedules are flexible based on your availability but are limited to daytime hours. Volunteers must possess a Texas class “C” driver’s license and successfully complete a background check, and reside in the City of Lancaster.
Click HERE for information. You may also contact the Lancaster Code Compliance Division at 972-218-1200.
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