Inclement Weather Info

Texas House and Senate Hearings:

The Texas House and Senate committees will hold hearings Monday March 27, 2023 on the statewide electrical blackouts during last week's weather event.  Residents can submit comments by clicking the links below.

Texas House State Affairs and Texas House Energy Resources Committees:  meeting notice / submit comments

Texas Senate Business and Commerce Committee:  meeting notice / submit comments


Homeowners Protect Yourselves!

Many residents are not aware that a permit and inspection is required for plumbing-related repairs. 

Do I need a permit to have my plumbing repaired?  YES

Will City Inspectors check my plumbers work?  YES

Will there be a fee for the permit and inspection?  NO

All permitting fees are currently being waived (for a limited time) for plumbing-related repairs due to the winter storms.


Free laundry service

Tide Loads of Hope Powered by Tide Cleaners Helps Lighten the Load for Texas Families Faced with Crisis

(1 bag at 10-13 lbs. to wash and fold; one bag per family, 2 day turn around; 1 time per family; anything above 13 lbs is $1.95 lb)

1. Oak Lawn Store  2610 Oak Lawn Ave Dallas, TX

2. Preston Hollow Store 10242 Midway Road Dallas, TX

3. N MacArthur Store 2900 North MacArthur Boulevard Irving, TX

4.  Addison Airport Store 2457 Midway Road Carrollton, TX

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Click here for the complete guide.

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Click here for additional information on Texas Rent Relief.

Assistance May Be Available from Other Sources if FEMA Cannot Help:

Not all survivors of February's storms are eligible for FEMA assistance.  Others may be eligible for some aid, but for less than they need.  Where can you turn for help?  Whom can you call?

Many State, Federal Agencies Offer Disaster Assistance. Click here to find out more.

Texas Winter Storms Rumor Control:

Do your part to stop the spread of rumors by doing three easy things:

1.  Find trusted sources of information.

2.  Share information from trusted sources.

3.  Discourage others from sharing information from unverified sources.

Click here to find out more or go directly to the FEMA - Texas Winter Storms relief here.

Winter Storm Damage Survey:

The State of Texas has created a survey to report any damage you’ve experienced due to the unprecedented winter storms. Damages can include HVAC system failure, frozen or damaged pipes, roof damage, etc. The purpose of this survey is to report damages to the Texas Division of Emergency Management (TDEM) and not to the city.warm-qr-graphic-2-4_crop

News Releases:

White House Partially Approves Governor Abbott's Request For A Major Disaster Declaration

Governor Abbott calls emergency meeting to address spike in electricity bills

Governor Abbott declares power system winterization

Governor Abbott waives certain

Power restoration continues into the evening

02.15.2021 Lancaster Closures/Cancellations

Health officials alert public of carbon monoxide dangers.

Helpful Links:

Dallas County Emergency Housing Assistance Program - 2021 (EHAP - 2021)

Apply for pre-screening here: 

Dallas County Weatherization Assistance Program:

FEMA Disaster Assistance: or dial 1-800-621-3362

Disaster Unemployment Assistance:

Texas Health and Human Services Resource Hub: Visit or dial 2-1-1

Catholic Charities Mobile Food Bank:

NTX Food Bank:

Disaster Supplemental Nutrition Assistance Program (D-SNAP): You can find information on D-SNAP here and apply for benefits here

Replacement SNAP Benefits: Residents can request their replacement food benefits by dialing 2-1-1 and selecting option 2 until March 31 to report SNAP food loss. Alternately, recipients can download Form H1855 (Affidavit for Nonreceipt or Destroyed Food Stamp Benefits on the HHSC website. To limit exposure to COVID-19, recipients are encouraged to mail or fax the completed form to HHSC instead of visiting their local offices. Completed forms should be mailed to Texas Health and Human Services Commission, PO Box 149027, Austin, TX, 78714-9027, or faxed to 1-877-447-2839. For more information, please visit

Meals on Wheels (for seniors over the age of 60 or disabled, those unable to drive or leave home without assistance,

or those who have limited financial resources): To sign up, you can complete the form at or submit the attached PDF form to 

FAX: (214) 631-7554 or


If you have any questions about the program, please call

(214) 689-2639 or email

AKF Emergency Grant: Constituents who are dialysis patients that have been impacted by the power outages and need an AKF emergency grant can contact AKF directly at 800-795-3226.

Texas Department of Insurance FAQ: