- City Manager's Office
- Community Relations Division
- Inclement Weather Info
Inclement Weather Info
Texas House and Senate Hearings:
The Texas House and Senate committees will hold hearings Monday March 27, 2023 on the statewide electrical blackouts during last week's weather event. Residents can submit comments by clicking the links below.
Texas House State Affairs and Texas House Energy Resources Committees: meeting notice / submit comments
Texas Senate Business and Commerce Committee: meeting notice / submit comments
Homeowners Protect Yourselves!
Many residents are not aware that a permit and inspection is required for plumbing-related repairs.
Do I need a permit to have my plumbing repaired? YES
Will City Inspectors check my plumbers work? YES
Will there be a fee for the permit and inspection? NO
All permitting fees are currently being waived (for a limited time) for plumbing-related repairs due to the winter storms.
Tide Loads of Hope Powered by Tide Cleaners Helps Lighten the Load for Texas Families Faced with Crisis
(1 bag at 10-13 lbs. to wash and fold; one bag per family, 2 day turn around; 1 time per family; anything above 13 lbs is $1.95 lb)
1. Oak Lawn Store 2610 Oak Lawn Ave Dallas, TX
2. Preston Hollow Store 10242 Midway Road Dallas, TX
3. N MacArthur Store 2900 North MacArthur Boulevard Irving, TX
4. Addison Airport Store 2457 Midway Road Carrollton, TX
Click here for the complete guide.
Click here for additional information on Texas Rent Relief.
Assistance May Be Available from Other Sources if FEMA Cannot Help:
Not all survivors of February's storms are eligible for FEMA assistance. Others may be eligible for some aid, but for less than they need. Where can you turn for help? Whom can you call?
Many State, Federal Agencies Offer Disaster Assistance. Click here to find out more.
Texas Winter Storms Rumor Control:
Do your part to stop the spread of rumors by doing three easy things:
1. Find trusted sources of information.
2. Share information from trusted sources.
3. Discourage others from sharing information from unverified sources.
Click here to find out more or go directly to the FEMA - Texas Winter Storms relief here.
Winter Storm Damage Survey:
The State of Texas has created a survey to report any damage you’ve experienced due to the unprecedented winter storms. Damages can include HVAC system failure, frozen or damaged pipes, roof damage, etc. The purpose of this survey is to report damages to the Texas Division of Emergency Management (TDEM) and not to the city.
White House Partially Approves Governor Abbott's Request For A Major Disaster Declaration
Governor Abbott calls emergency meeting to address spike in electricity bills
Governor Abbott declares power system winterization
Governor Abbott waives certain
Power restoration continues into the evening
02.15.2021 Lancaster Closures/Cancellations
Health officials alert public of carbon monoxide dangers.
Dallas County Emergency Housing Assistance Program - 2021 (EHAP - 2021)
Apply for pre-screening here: https://www.dallascounty.org/departments/dchhs/ehap-2021.php
Dallas County Weatherization Assistance Program: https://www.dallascounty.org/departments/dchhs/weatherization.php
FEMA Disaster Assistance: https://www.disasterassistance.gov/ or dial 1-800-621-3362
Disaster Unemployment Assistance: https://www.twc.texas.gov/jobseekers/disaster-unemployment-assistance
Texas Health and Human Services Resource Hub: Visit https://www.211texas.org/ or dial 2-1-1
Catholic Charities Mobile Food Bank: https://www.ccdallas.org/services/food-services/#mobile
NTX Food Bank: https://ntfb.org/mobile-pantry/
Disaster Supplemental Nutrition Assistance Program (D-SNAP): You can find information on D-SNAP here https://hhs.texas.gov/services/financial/disaster-assistance/disaster-snap and apply for benefits here https://yourtexasbenefits.com/Learn/Home
Replacement SNAP Benefits: Residents can request their replacement food benefits by dialing 2-1-1 and selecting option 2 until March 31 to report SNAP food loss. Alternately, recipients can download Form H1855 (Affidavit for Nonreceipt or Destroyed Food Stamp Benefits https://hhs.texas.gov/laws-regulations/forms/1000-1999/form-h1855-affidavit-nonreceipt-or-destroyed-food-stamp-benefits) on the HHSC website. To limit exposure to COVID-19, recipients are encouraged to mail or fax the completed form to HHSC instead of visiting their local offices. Completed forms should be mailed to Texas Health and Human Services Commission, PO Box 149027, Austin, TX, 78714-9027, or faxed to 1-877-447-2839. For more information, please visit hhs.texas.gov.
Meals on Wheels (for seniors over the age of 60 or disabled, those unable to drive or leave home without assistance,
or those who have limited financial resources): To sign up, you can complete the form at https://visitingnurseassociationoftexas-ubxua.formstack.com/forms/meals_on_wheels_referal_form_copy or submit the attached PDF form to
FAX: (214) 631-7554 or
If you have any questions about the program, please call
(214) 689-2639 or email email@example.com
AKF Emergency Grant: Constituents who are dialysis patients that have been impacted by the power outages and need an AKF emergency grant can contact AKF directly at 800-795-3226.
Texas Department of Insurance FAQ: https://www.tdi.texas.gov/consumer/storms/winter-storm-faq.html